avtecinc.com/tait | 1.803.358.3248
EnableLocation™ Workforce and Asset Tracking
Work Smart. Stay Safe.
Avtec Scout™ dispatch consoles reduce response times with integrated GPS technology. Built-in
reverse geocoding improves situational awareness to keep workers safe and track vehicle location.
Supports text and status messaging and runs on mobile phones, tablets, and desktop computers.
The degradation of the service had happened over time –
especially since narrow-banding – leaving them with just
one usable channel for all three departments. “Not having
multiple channels to use was a big problem,” she said.
David Kennedy, Communications Coordinator at
Talquin, said they needed the flexibility of more channels
for dispatch. “…[we wanted] two or three conversations
going on, not interfering with each other. We wanted a
repeated system and we wanted to have communications
interoperability with other utilities and public safety
agencies if it ever came to that,” he said.
Talquin selected the Tait DMR Tier 3 solution with
five sites, 107 mobile radios, and 60 portable radios.
Dispatchers can instantly see the location of vehicles
on their Avtec Scout consoles for rapid dispatch in both
day-to-day operations and emergencies.
Rachel Paramore, Team Lead Dispatcher at Talquin, said
the system has improved employee safety. “If they are
out working by themselves, they can set the Lone-Man
Working button, and if there’s a safety concern, we will
“And it has the GPS on the portable radios they can carry
on their side. If something happens, we can get hold
of them immediately – or know their location. And the
clarity is so much crisper now,” she said.
Partnered with local wireless provider Williams
Communications, Talquin’s new system uses the DMR
open standard, leaving it capable of growth and expansion
for future technologies.
“The software-centric nature of IP, and the ability to
interface to multiple technologies simultaneously,
really affords us the opportunity to be future-proof and
allows us to evolve with technology,” said Sumrell.
Improving safety and situational awareness is a priority
for many companies and public entities. The public is also
increasingly concerned about safety and vulnerabilities
in light of world events. More can be done to assist and
prepare first responders and infrastructure providers.
Learn more by visiting: www.avtecinc.com/tait.
Watch the Talquin Electric