FLEXIBILITY, FREEDOM AND CHOICE
Organizations are no longer restricted to a single
bearer technology and can now take advantage of
LMR, LTE, 3G and WiFi. But to work effectively,
the shift from bearer to bearer must be seamless
and largely invisible to the users. In other words,
a unified critical communications approach can
dynamically direct voice and data according to
unfolding situations and environments. First
responders must be secure and invest their time on
the real issues; not worry about what they can and
can’t do, depending on where they are.
Can one device do it all?
A unified approach implies the need for a universal
user device that can connect to many wireless
communications networks – LMR, public cellular,
private LTE, WiFi, Satellite and whatever the future
holds. But the truth is, a single user device cannot
efficiently do a great job. There are several reasons
● Because technology changes so rapidly, these
“ultimate devices” will quickly become outdated.
While LMR device lifecycles are seven to ten years,
cellular data smart devices are usually less than
● Too many features on one device complicate life
for the user and buyer. No one wants to pay for 307
features when they regularly use only five or ten
● Upgrading hardware to stay current with bearer
technology will likely incur significant costs.
A better alternative is to provide choice, so users are free
to select the tools appropriate to each situation.
Multiple devices, multiple bearers
Multiple devices offer flexibility for users to consistently
receive the best communication. However this should
not result in a complex user experience. A balance must
be reached between a single, overly-complex device and
having so many tools that the belt gets heavy.
By unifying critical communications, multiple devices
and bearers can be leveraged, while maintaining an
intuitive user interface. Make and receive individual or
group calls on whichever device you choose; PTT should
work the same on an LMR radio or a smart phone.
Out of cellular coverage? No problem, your phone’s
SMS message can be routed over the LMR network.
“Multiple devices should not result in
a complex user experience.”