We talk to Greg Digby,
Manager - Specialized Support
Services for Tait, about issues,
challenges and what it takes to
keep clients happy.
In a perfect world, everything would always
work perfectly first time. Even the most complex
technology would just “plug and play”. But in
the endless complexity of the real world, large
technology projects with many users must
confront a myriad of unforeseen factors and
scope changes, as well as plain old human error.